{"id":12932,"date":"2021-04-27T12:30:41","date_gmt":"2021-04-27T10:30:41","guid":{"rendered":"https:\/\/www.code-autoradio.com\/?page_id=12932"},"modified":"2022-09-08T17:29:17","modified_gmt":"2022-09-08T15:29:17","slug":"qa","status":"publish","type":"page","link":"https:\/\/www.code-autoradio.com\/en\/qa\/","title":{"rendered":"Q&A"},"content":{"rendered":"

[vc_section css=”.vc_custom_1616847010605{padding-top: 106px !important;padding-bottom: 98px !important;background: #142f4a url(https:\/\/d-themes.com\/wordpress\/riode\/elements\/wp-content\/uploads\/sites\/3\/2021\/01\/faq.jpg?id=5556) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”overflow-hidden”][vc_row gap=”0″][vc_column css=”.vc_custom_1616847023878{padding-right: 20px !important;padding-left: 20px !important;}”]

Answers<\/h2><\/div>

to your questions<\/h3><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section wrap_container=”container” css=”.vc_custom_1616845742604{margin-top: 45px !important;}”][vc_row][vc_column width=”1\/2″ el_class=”mb-4 mb-md-0″]

Before ordering<\/h3><\/div>
\r\n
\r\n
\r\n\t\r\n\tWhy order your code from code-autoradio.com?<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”code-autoradio.com is the N\u00b01 to quickly calculate, decode or unlock your car radio at low cost. We are now working since 2008, 7 days a week to offer you the best services, with more than 50 000 satisfied customers.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n
\r\n
\r\n\t\r\n\tCan a car radio be unlocked without a serial number?<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”No, this is not possible. In this case, please contact us to help you find your serial number. It often happens that on Citro\u00ebn and Peugeot models of the Clarion brand, the dealers remove the labels so that your unlocking code cannot be found.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n
\r\n
\r\n\t\r\n\tHow do I get the code for my radio?<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”In order to obtain the code for your radio, we will need one or more unique serial numbers to trace the unlock code and send it to you by email or sms. The information requested or the composition of the serial numbers may vary from one model to another. To avoid any mistakes, examples are given on each brand’s page, so we encourage you to read them. We will never ask for the vehicle’s serial number or your vehicle registration document except for RENAULT VIN models.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n
\r\n
\r\n\t\r\n\tHow do you find the code?<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”Once the order is placed, our teams use our databases, software and contact the dealerships of the biggest car brands such as Audi or Volkswagen in order to find the code for your car radio as quickly as possible.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n
\r\n
\r\n\t\r\n\tSerial number error Audi, VW, Skoda and Seat<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”Sometimes codes do not work for Volkswagen Group car radios due to serial number errors which confuse an i with an L. All serial numbers are capitalized so if you see an I in your serial number it is a capital i.
\nExample: VWZAZ2I8284518 not to be confused with VWZAZ2L8284518″ font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n[\/vc_column][vc_column width=”1\/2″ el_class=”mb-4 mb-md-0″]

About us<\/h3><\/div>
\r\n
\r\n
\r\n\t\r\n\tGood to know!<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”It is important to ensure that your serial number is correct. If a number is incorrect, you will receive the wrong code for your radio. You may be charged for a new code.<\/p>\n

After placing your order, our team will process your request and send you the code by e-mail as soon as it is available. This takes a maximum of 24 hours. If you don’t receive your code within 24 hours, please check your spam folder before contacting us, and the social networks and promotions tabs for Gmail users.<\/p>\n

If for any reason we are unable to provide a car radio code, we will issue a full refund.<\/p>\n

All radio codes supplied by our service are 100% guaranteed to be the original code for your car radio.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n

\r\n
\r\n\t\r\n\tHow do I find the serial number of my car radio?<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”The serial number can be found on the front of the radio or on the label on the back of the radio. To do this, you will need to remove the radio from your car. In some cases, such as Renault or Ford radios, you can find it by pressing the 1 and 6 or 2 and 6 buttons. For the NISSAN brand, in addition to the serial number and the unit number, you will also be asked for the date.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n
\r\n
\r\n\t\r\n\tHow to receive the emergency car radio code in 90 minutes by sms?<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”To choose the 90 minute emergency option, you must tick the box when you add your order to the basket. This option is available until 9pm.<\/p>\n

You will receive a text message from the recipient: Code Auto.
\nHere is an example of the sms sent:
\nHello, the code to unlock your car radio is: 1234
\nHave a nice day
\nAurore from Code-Autoradio.com” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n

\r\n
\r\n\t\r\n\tOnce I have received the code, how do I enter it into the car radio?<\/span><\/i><\/span><\/i><\/span>\t<\/a>\r\n<\/div>\r\n
\r\n[vc_custom_heading text=”There are different methods for entering your code. In general, you must press a button on the car radio repeatedly until the correct number is displayed and then confirm. The procedure to follow is described on the pages of each brand. Our teams will guide you if you have any problems.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”]<\/div>\r\n<\/div>\r\n<\/div><\/div>\r\n[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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