Answers
to your questions
Before ordering
No, this is not possible. In this case, please contact us to help you find your serial number. It often happens that on Citroën and Peugeot models of the Clarion brand, the dealers remove the labels so that your unlocking code cannot be found.
In order to obtain the code for your radio, we will need one or more unique serial numbers to trace the unlock code and send it to you by email or sms. The information requested or the composition of the serial numbers may vary from one model to another. To avoid any mistakes, examples are given on each brand's page, so we encourage you to read them. We will never ask for the vehicle's serial number or your vehicle registration document except for RENAULT VIN models.
Once the order is placed, our teams use our databases, software and contact the dealerships of the biggest car brands such as Audi or Volkswagen in order to find the code for your car radio as quickly as possible.
Sometimes codes do not work for Volkswagen Group car radios due to serial number errors which confuse an i with an L. All serial numbers are capitalized so if you see an I in your serial number it is a capital i.
Example: VWZAZ2I8284518 not to be confused with VWZAZ2L8284518
About us
The serial number can be found on the front of the radio or on the label on the back of the radio. To do this, you will need to remove the radio from your car. In some cases, such as Renault or Ford radios, you can find it by pressing the 1 and 6 or 2 and 6 buttons. For the NISSAN brand, in addition to the serial number and the unit number, you will also be asked for the date.
To choose the 90 minute emergency option, you must tick the box when you add your order to the basket. This option is available until 9pm.
You will receive a text message from the recipient: Code Auto.
Here is an example of the sms sent:
Hello, the code to unlock your car radio is: 1234
Have a nice day
Aurore from Code-Autoradio.com
There are different methods for entering your code. In general, you must press a button on the car radio repeatedly until the correct number is displayed and then confirm. The procedure to follow is described on the pages of each brand. Our teams will guide you if you have any problems.